Technology Support - OfficeVision's Core Service

 

Clearly, our bread and butter service is something we call Technology Support. But what exactly does "Technology Support" say to you? Many times we hear that the phrase is very broad and could mean almost anything. Trust me, I spent a lot of time mulling this one over and that is exactly what I was trying to impart when I settled on those two words. We actually can do many things with technology. That's one of the benefits you get by working with someone with 30 years of experience. If you've spent any time poking around this site, you have come across some partial lists of the services we provide. Let's expand on that list just a little and if you see one or more bullets in the list that sound like they may fit your need, then Click on the Link to the Contacts page at the bottom of the list to get us while the gettin's good!

 

  • Onsite Support - OfficeVision can provide one or more desktop technicians, system administrators, and/or network engineers for your shop for anytime problem resolution or for scheduled maintenance and upgrade work.
  • Remote Support - OfficeVision can provide most of the same support that our onsite people provide remotely. We can passively or proactively monitor any and all systems and peripheral devices such as printers or only the systems and data that you define as critical.
  • Consulting - OfficeVision can help you define your technology needs based on your business model and needs. We can help you seperate the percieved needs of technology and technology support from what is needed to support you and your business.
  • Programming - Custom programming solutions specializing in task automation and presentations.
  • Database - Specializing in Microsoft Access for small to medium sized data needs.
  • Staff Augmentation - We can provide your business with the extra staff your IT department needs for project work, short or long term extra help, help in areas that are lacking in your internal staff or even provide you with a full IT Department.
  • Special Projects - One of our specialties. We are fairly well known for our ability to come in and complete medium to large scale Special Projects under budget and in less time than is alloted. We can make a large scale system, server, or software/maintenance rollout seem like a walk in the park for you. I guarantee that you will look very good.
  • Training - With folks like me that have many years of experience and just love to sit with folks like you and show you how it's done or explain why its done you will love our training methods and style. We also have certified teachers on staff who can work with you to develop in-house technology training.
  • Data/Phone/Security Wiring - New or existing construction we have people that just love to have their heads up in the couds stringing cable!
  • Wireless Networks - Focused small areas to large outdoor needs, we can survey and install a wireless network that meets your access and security needs.
  • Network Architecture - We have one of the top notch network architects in the area on our team and would love to help you design and implement a network that meets your needs without killing your budget.
  • Help Desk - We can also provide your organization with an onsite or offsite Help Desk to answer How To questions, reset passwords, dispatch support, or just give directions.
  • Problem/Change/Configuration Management - Don't want a full Help Desk? OfficeVision can help you install your own Problem Managment system or even better, you can have access to our! Don't forget that to really complete a project like this, Change and Configuration Management should be considered equal partners with Problem Management to complete your Technology Support project.
  • POS Installation and Support - OfficeVision can help you with new needs for Point of Sale technology or we can support your current installation.
  • Turn-key Technology Implementation - New business or moving to a new location? Maybe its time to step back and assess how well your current technology solutions address your business needs or maybe you need help in deciding what technology your new business will need. OfficeVision can help you every single step of the way from determining the solutions that will help you most to purchasing help to installation to support - Cradle to Grave Turn-key. Let us worry about the technology - you've got enough to worry about!
  • Home Automation and Security - Even in the best of economic times, it seems that someone else wants your stuff more than you do. There are many technology based solutions for Home Security that will help give you peace of mind while at work or away on vacation. Along with security, there are many useful and many downright fun technology products you can install in your home to automate functions like turning lights and appliances on and off based on a calendar schedult. Very helpful for vacation homes and to better conserve energy.
  • Technology Based Entertainment - Now we get to the fun stuff! OfficeVision can help design and install Home Entertainment systems based on computer technolgoy and newer and emerging entertainment products. Trust me, this can be fun stuff!
  • Telephony and VOIP - Spending a fortune on telephony? Let OfficeVision have a peek under the covers of your current telephony plan and see if we can't help you make your telephone communications Better, Faster, and Cheaper.
  • Messaging - Tagging along with telephony is Messaging. E-mail, E-Voicemail, IM, Communications Archiving, PDAs, Smart Phones, and Group Collaboration, OfficeVision can help you design an in-house offering that will surely help your staff become more productive or we can help you find just the right outsourced solution.
  • Disaster Recovery and Business Continuity - How long would your business survive if tomorrow your work day started with your companie's systems, servers, network, and peripheral devices gone? What about if your building was gone with them? Let OfficeVision help you see where the dangers lurk and where the solutions can be found to help your business survive a real or e-Disaster such as a virus or malware infection.
  • LAN/WLAN/CAN/MAN/WAN/ Support - Just like our Turn-key technology implementation services, OfficeVision can design, purchase, install, and support any and all of the above networks including our own patent pending CAN setup. Cradle to Grave.
  • Purchasing - As part of our Cradle to Grave services, we can take over the PITA of purchasing technology solutions. From finding the right technology for your needs and budget to finding the best vendors for support and warrantee to managing the myriad of licensing options let OfficeVision take this one off your too full plate.

 

 

Home / About Us / Products / Services / Contact

© 2008 OfficeVision, LLC. All rights reserved.